Hi there!
I´m Steffen.


I love
to perform creative processes
to get to know all sorts of new things.


Feel free to contact me 
via e-mail, LinkedIn or XING
What I do
I am a strategically working Service & UX Designer focussing on the user´s perspective. I have worked on researching user needs, creating human-centered products, services, brands and communication. I am experienced at facilitating design thinking and innovation workshops and sprints across multiple industries such as automotive, food & beverage, banking, insurance, beauty, pharmaceutical, communications. I enjoy creating playful methodology to gain insights and deliver great experiences.
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Experience

February 2019

(since January 2019)

Currently I work at dgroup (part of Accenture Consulting).
At dgroup, we help companies to digitalize their businesses from end-to-end. We consult, spark ideas, develop products and deliver delight. 

From processes to products, my role as Service & UX Designer contains consultancy, inspiration, facilitation, conception, development and analysis around new business ideas for our clients. 
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December 2018
(since October 2017)

Point Blank is specialized on crafting human-centered innovation based on qualitative user research and design thinking processes for product, service and brand development. 
I focused on the conception and moderation of co-creation workshops, innovation sprints and creative tools and methods for research-based ideation, prototyping and implementation. To achieve the best results possible, tools and methodology often were developed tailor-made for each client and project. ​​​​
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July 2017
(since February 2017)


Daimler AG/Mercedes-Benz Vans – Future Transportation

For my master thesis, I cooperated with 'Future Transportation', a StartUp-incubator within Daimler AG. My glorious team partners (Dominik Flegel and Alexander Keil) and I worked independently on our project, guided by interdisciplinary innovation experts around us. 
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December 2014
(since March 2016)
TRICON Design AG

My first professional experience results from my internship semester which I completed during the fifth semester of my BA degree. At TRICON, my main tasks were sketching, 
CAD-modeling, rendering and photo-editing. I also prepared and coordinated product mock-ups for client presentations. 
Education

July 2017
(since March 2016)

M.A. Strategic Design
HfG Schwäbisch Gmünd


During my Masters degree I learned more about service and business design methodology, process design and conceptual strategic thinking, design thinking and research. I worked on projects in the fields of communication strategy, retail and service design. I also received multiple coachings, courses in communication and presenting and had insights into business development. 
February 2016
(since October 2012)

B.A. Product Design
HfG Schwäbisch Gmünd

My BA degree involved 2D/3D design foundations, product development, CAD, Adobe Basics. Most projects aimed to design products, partly services or the process behind.
I gained trainings in rethorics and presenting as well as photography and most machines used in the workshop. 

Besides an internship semester, I spent one exchange semester with lots of physical tinkering, making and building at HiOA
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